1. User Information

In compliance with Regulation (EU) 2016/679 (GDPR), Organic Law 3/2018 (LOPDGDD) and applicable data protection regulations, WL Quality Logistics (hereinafter, “the Company” or “the Controller”) informs you that your personal data will be processed in accordance with the provisions of this policy and the corresponding Cookies Policy (where applicable).

2. Data Controller

3. Principles applied to treatment

The Company is committed to complying with the following principles: legality, transparency, data minimization, purpose limitation, accuracy, limited retention, integrity, confidentiality, proactive responsibility, legally secure international transfers, and control of data processors.

4. Collection and processing of personal data

Data that you provide to us directly

We may process the following personal data: name, surname, company, CIF/NIF, postal address, telephone, email, transport or logistics data necessary for the provision of the service, as well as any other data that you request to provide for the specific purpose.

Data collected automatically

When you visit our website, we may collect browsing data through cookies or other technologies, such as IP address, geolocation, usage data, browsing history, device information, etc. This processing is governed by our cookie policy .

5. Purposes of the processing and legal basis

Purpose Vasis of legitimacy
Management of the contractual relationship for logistics and transport services Contract execution
Billing and administrative management Compliance with legal obligation
Sending commercial information, newsletters or news Consent or legitimate interest
Improving the user experience on the website Legitimate interest
Handling contact requests, forms or inquiries Consent

6. Data retention

Personal data will be retained for the period necessary to fulfill the purpose for which it was collected, to address any potential legal liabilities arising from the service provided, and as long as its deletion is not incompatible with legal retention obligations. Once the purpose has been fulfilled, the data will be blocked and/or deleted in accordance with applicable regulations.

7. Recipients

The data may be communicated to the following recipients:

  • Group companies or related companies for the provision of the service (processors).
  • Providers of technology services, web maintenance, logistics, transportation.
  • Authorities and public bodies when there is a legal obligation.
  • Data will not be transferred to third parties without your consent except where legally required, and international transfers outside the European
  • Economic Area will not be made without appropriate safeguards (such as standard contractual clauses).

8. Security measures

The Company has implemented and maintains appropriate technical and organizational measures to ensure a level of security commensurate with the risk, such as encryption, access control, backups, audits, staff training in data protection, and periodic review of the measures.

9. Rights of the interested party

You have the right to:

  • Access to your personal data (art. 15 GDPR)
  • Rectify them when they are inaccurate (Art. 16 GDPR)
  • Delete them where appropriate (Art. 17 GDPR)
  • Limit its processing (art. 18 GDPR)
  • Obtain data portability (Art. 20 GDPR)
  • Object to the processing of your data (Art. 21 GDPR)
  • Withdraw consent at any time, without affecting the lawfulness of the previous processing (Art. 7 GDPR)

To exercise these rights, you can send a reasoned and documented request to info@wl-logistica.com . You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD) if you believe that the processing of your data does not comply with current regulations.

10. Automation and individualized decisions

No automated decisions are made that produce legal effects or significantly affect you. Should such decisions be implemented in the future, you will be informed beforehand.

11. Revocation of consent and exercise of rights

If you have given your consent for any of the planned treatments, you can revoke it free of charge and without retroactive effect for data already processed based on consent.

12. Changes to the Privacy Policy

The Company reserves the right to modify this Privacy Policy to adapt it to new legislation, case law, or interpretations of data protection regulations. Any changes will be published on this page with an indication of the “Last Updated” date.

13. Cookie policy update

Last updated: November 2025